Gerald Armstrong & Co.
Tel: 0191 514 0966

About The Practice

Overview

Gerald Armstrong & Company was first established in 1983 in Athenaeum Street, Sunderland. Gerald Armstrong was a sole practitioner until 1987 when he was joined by Susan Grey. The firm operated as a general practice dealing most areas of private law and building up a strong client base in Sunderland. Indeed, most of our clients are long standing customers, their families and friends whom they have recommended. Anna Haq joined the firm in 2012 and in 2013 became a partner.

The firm attained Legal Services Commission franchises in Criminal and Family Law in 1999 followed by Specialist Quality Mark however, the partners decided to concentrate solely on Criminal Law.

We achieved a Very High Costs Case Contract (VHCC) in 2008, one of the first firms in the region to do so.

By limiting our areas of work we are able to offer a dedicated, expert and efficient service to our clients.

The firm presently consists of three Solicitors, Gerald Armstrong, Susan Grey and Anna Haq, Trainee Solicitor, Greg Flaxen and Legal Executive, Paul Armstrong, together with support staff, Jade McArdle, Terri Davies and Amy Lawson.

Objectives

As a firm, Gerald Armstrong & company is results driven. If we did not consistently achieve excellent results for our clients we would not retain their confidence and their loyalty.

We aim to instil confidence in our clients by providing a friendly, competent and businesslike approach from our first contact with them whether it is a phone call to the office our a meeting in the court cells. We aim to ensure that our clients trust our advice and are well informed about their cases.

In our dealings with other agencies including the Police, Courts, Crown Prosecution Service, National Probation Service etc., we aim to be courteous and professional, while robustly defending the interests of our clients.

We ensure that, when other experts are needed we can instruct professionals who are among the best in their fields. We have long standing links with local Barristers chambers as well as Forensic Scientists, Medical Consultants, Accident Reconstruction Specialists and other experts. We expect the same high standards of the experts we engage as we set for ourselves.

Legal Aid

We will always advise our clients whether they are entitled to apply for legal aid.

Agency Work

We are happy to accept agency work from other solicitors in criminal law cases.

24hr Police Station Service

We offer a 24 hour police station service in the Northumbria Police and Durham Police areas, giving advice by telephone or by attending the police station where a client is held. If the police station is outside the area we can usually arrange for representation by other specialist firms.

Quality Assurance

At the end of every case the client is invited to complete and return a questionnaire giving us their impressions of our service. The replies are considered by the partners and if any faults are highlighted these are corrected. However, feedback is overwhelmingly positive.

Feedback

Some of the comments received from our questionnaires.

“I think your level of service was fantastic”

“I believe the service was absolutely brilliant and never will I go elsewhere”

“I would recommend anybody to your firm, you do a good job with expert advice”

“Unrivalled service”

“I would just like to thank Mr. Armstrong for all he did for myself, I was pleased with the outcome of my case which would not have been possible without him”

“I was treated with the utmost respect”

“I know if it was not for Mrs. Grey I would have lost my case. She was brilliant.”

“Can’t give anything but the highest of praise. I wish to thank the company very much.”

More About Us

Our Key People

Gerald Armstrong BA
Key People - Gerald Armstrong BA »
Anna Haq LLB
Key People - Anna Metcalfe  LLB »
Susan Grey LLB
Key People - Susan Grey LLB »

Gerald Armstrong & Co. is authorised and regulated by the Solicitors Regulation Authority. SRA number: 00046237.
© 2016 Gerald Armstrong & Co. All rights reserved.

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